The University of Florida is leveraging student volunteers in a secret shopper program to help evaluate and hone in its student-facing campus services. The program has been operation for some time now and is designed for secret shoppers to report feedback on their experiences in various university-run businesses.

The University of Wisconsin-Madison recently partnered with Starship Technologies to enable students to place food orders to be delivered by the company’s fleet of autonomous delivery robots. Now, university officials have successfully added the Wiscard, UW-Madison’s student ID card as a form of payment with the service.

A new SMS-based chatbot is attempting to use natural language processing and machine learning to proactively engage at-risk students and connect them with on-campus resources. The company behind the solution, EdSights, is an education technology firm focused on improving student retention and wellness in higher ed.

Boston’s Suffolk University has unveiled its first campus mobile app in the form of SU on the Go. The app will help students navigate life on campus pooling resources like class schedules, campus news, and directory information.

Washington College has moved to printing solutions provider, ink, from previous provider Pharos. Ink leverages touchscreen kiosks, called SmartStations, to support print, copy and scanning.

It’s a rare thing for a campus card office to receive the credit it’s due for the work it accomplishes. Such is the nature of the many services that the card office supports: out of sight, out of mind. But a column in Trinity University’s student newspaper is breaking with tradition and paying homage to its card office’s valuable efforts.

Door locks are a common point of discussion when considering campus security and the personal safety of students and staff. Whether for basic, everyday security, or for more serious scenarios like campus lockdowns, the hardware on the door is vital. Assa Abloy has recently refreshed its status indicators for its mortise lock offerings to better safeguard classrooms, high-traffic campus facilities, residence halls and single-occupant restrooms.