Georgetown University is looking to bring its mailroom up to speed, as the university’s auxiliary services considers centralizing its mail services from the current series of campus-wide residence hall mailrooms to a single, central hub. The move is expected to take effect as early as fall 2016.
Per a report from the Georgetown Voice, the changeover would see students assigned a box number that would follow them throughout their time on campus, rather than the current system where students visit mailboxes at their current residence hall, only to have it changed should they move. The move to a central system is one that a number of institutions nationwide are opting for, as it opens possibilities for more streamlined service and workflow.
The change has caused concern from some students regarding staffing, but according to Stephanie Lynch, Assistant Dean for Residential Living at Georgetown, the change to centralized mail will spark an examination of staffing and resources but won’t spell the end for the individual residence hall offices. The university estimates that the current system distributes some 130,000 packages each year.
The change of times, and mail habits, have seen a dearth of letters and an influx of packages being shipped to university mailrooms. This change has, in some cases, rendered the decentralized mailroom model inefficient.
Newer solutions and mailroom systems are now available that can not only streamline mail delivery, but also enable campuses to fold in additional services such as mail delivery, forwarding and more advanced mail notifications.