Food-ordering app, Tapingo was a huge hit on Louisville’s campus last year under then food-service vendor Sodexo. Fast forward to the start of this academic year, and a change to new vendor partner Aramark has seen mobile ordering via the app slow down slightly.
Per a report from the Louisville Cardinal, the change in food-service vendors forced the mobile ordering app to reset in a way. The app now enables orders to just three on-campus restaurants, with a number of previously supported restaurants now listed as “coming soon” in the app. Despite the temporary lull, the change in food-service vendor should bode well for Louisville students’ mobile ordering going forward, as Tapingo and Aramark announced a strategic partnership just under a year ago.
Part of the delay with regaining mobile ordering is stemming from different setups and systems between Aramark and Sodexo. Tapingo is working closely with Aramark to set everything up operationally from scratch, and anticipated some delay in navigating that process.
Tapingo grew in popularity on Louisville’s campus last year, and connects with campus dining plans, student credit cards or Louisville’s student ID, the Cardinal Card.
When Sodexo left campus in June, Tapingo’s presence on campus dwindled according to the Cardinal report. Tapingo has, however, been working on adding the retail dining locations again, including Einstein Bros. Bagels, Mark’s Feed Store and McAlister’s Deli. Tapingo also plans to expand options throughout the fall semester and leverage its deep partnership with Aramark to bring mobile ordering to more campus dining locations.