The family of one school student in Borivali — a city northwest of Mumbai — have been inundated with phone calls from strangers after a school-contracted printer distributed hundreds of duplicates of the student’s ID card across the city.
According to a report from Mumbai Local Press, the incident occurred in March, when the Ajmera Global School administration in Borivali contracted with Durson Printer to make the school’s ID cards. The firm printed and completed the job, but was reportedly so impressed with the look of the newly printed IDs that they used one for marketing purposes.
The printer proceeded to make 300 copies of the student’s actual, unaltered ID card and distributed them as samples to other schools in the hopes of stumping up additional orders. The sample IDs contained the student’s personal details including name, class, address and contact number. That’s when the calls to the student’s parents started flowing in.
Many calls came from individuals trying to return the ID to the rightful owner, thinking that the sample IDs were actually valid, lost credentials. After receiving calls for nearly 2 months, despite the student’s ID card not being lost, the family approached the school, who then referred the family back to the printer.
The printer admitted to making the copies and distributing them to various schools.
The family has since decided to take legal action agains the printer citing the clear lapse in security considerations. Mumbai Police officials have confirmed that no complaints have been lodged against the printer in the past.