Case Western Reserve opts for new laundry app
20 November, 2015
category: Mobile
Case Western Reserve University has opted for a third-party app to facilitate laundry services on campus. The university’s Residence Hall Association and the Department of Housing and Residence Life has discontinued its use of previous solution, eSuds, and instead will use the LaundryView app.
In a report from The Observer, Case Western Reserve renewed its contract with ASI Campus Laundry Solutions, a move that included the switch from eSuds to LaundryView. The updated contract also included new machines for all campus residential halls.
LaundryView is now up and running at all but one of Case Western Reserve’s on-campus residential halls. The new system includes a 3D map view of each laundry room that, when viewed on a computer, shows the status of each of the machines in the room. Different colors specify that a machine is in use or is idle, what remaining time is left on the current cycle, as well denotes any machines that are out of order.
The mobile version of the application enables users to click on the machine or machines that they’d like to use and input their cell phone number to receive a text message when their cycle has completed. Students can also set up a LaundryView account on their PC or laptop to include their email and phone number, as well as set up notifications for when the machines are available.
The reason behind the change is the improved functionality and feature set of the LaundryView mobile platform. With LaundryView, students can not only keep track of the machines they are using, but also report broken machines via the mobile website. QR codes will also be on each machine to report any problems.
