Antelope Valley College, a two-year institution in Lancaster, Calif., has become the eighth California school to enable financial services provider Higher One to distribute financial aid refunds to students. The new service will begin with the spring semester.
Until the Higher One contract, Antelope had relied on mailing paper checks to students to distribute financial aid dollars. The company’s OneDisburser Refund Management service will enable the college to significantly reduce the number of paper checks.
“We looked at a number of ways to better distribute financial aid disbursements and ultimately decided that Higher One was the best option,” said Jill Zimmerman, dean of Student Development and Services for Antelope. “The Higher One product met all the specifications we were looking for.”
Higher One will train Antelope staff on how to use the new service, market it to students, collect and protect student bank account information and refund preferences, distributes refunds based on each student’s refund preference, handle returned checks, fields any refund-related customer service inquiries from students and staff and provide the college with access to online real-time reporting.