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For the fourth straight year, U.S. Bank has ranked first in a privacy study conducted by the Ponemon Institute, a Traverse City, Mich.-based information management research firm. In addition, the institute’s Privacy Trust Study for Retail Banking has ranked the Minneapolis-based bank in the top five since it began the study six years ago.

The Ponemon Institute study measures consumer perceptions of trustworthiness for retail banking and identifies the issues that influence consumer opinion. This year, Ponemon found that while the global financial crisis has had a negative impact on banks’ scores overall, five of the top six banks saw an increase in their scores, including U.S. Bank.

Financial stability, customer service, clear privacy and security practice disclosures, online banking identity and authentication processes and a commitment to stand behind the customer in cases of a breach or identity theft were cited as positive factors impacting consumer trust in banks. Factors such as data breaches, rumors related to poor security practice and aggressive use of data coupled with offshore data management were found to have a detrimental effect on perception.

The 2009 Privacy Trust Study for Retail Banking was derived from a final sample of 6,950 surveys returned from adult consumers residing in all geographic regions of the United States.

Phishers are now after campus card information. At least one California institution, Fresno State, has reported that some student email accounts have come under attack, according to the school’s newspaper, The Collegian.

The fake email, purporting to be from the university, seeks a student’s Fresno State user ID and password. The university says it will never ask for personal identifying information via email and suggests any such scams be deleted.  

Two universities and a hospital are the recipients of CBORD’s Excellence Awards, presented recently at the campus card provider’s 30th annual User Group Conference in Baltimore. This year’s winners were recognized for innovative uses of CBORD solutions to drive revenue, reduce costs and improve safety and security.

The Visionary Award went to Ohio State University in recognition of its solutions to improve service and reduce costs in campus dining. The university uses CBORD’s Foodservice Suite to cut costs through forecasting and central ordering for its many units, as well as online solutions such as Webfood, NetNutrition, and NetCatering.

The Above and Beyond Award went to Jason Rossi, director of One Card and Campus Security Systems at the University of San Francisco, for his service to both his own university and the CBORD user community. Rossi’s expertise in campus card and access control management, including implementation of wired, wireless, and offline readers, has been shared with other CBORD users through customer listservs, user group conference presentations, and one-on-one consultations with other universities.

The One CBORD Award went to Texas Health Presbyterian Hospital in Dallas. for its integration of CBORD solutions for food service, nutrition service and cashless purchasing. Texas Health uses the Odyssey PCS cashless system along with Foodservice Suite and Nutrition Service Suite to handle accounting, ordering and inventory management that has resulted im improvements in productivity, lower expenses, increased revenue, and improved employee and patient safety.

Drury University, Springfield, Mo., has added new card readers in four campus buildings to provide greater security as well as 24-hour access. Before installation of the readers, which began in May, students didn’t feel safe because some doors were often left open late at night.

Previously, students had to call security to gain admission. As one student said: “It’s nice because you don’t have to sit around waiting for security anymore. Sometimes when you can’t get in really late at night, it’s not exactly the safest thing if you are just standing there waiting by yourself.”

Read more here 

Students at Stanford University can now charge up to $1,000 at campus locations using just their student ID cards. The plan is designed for students with money needs who may be waiting for additional financial aid. In addition, they will have to pay off their account by the end of each quarter.

However, any student can participate in the program, making his ID usable at most campus eateries, photocopiers and printers, in addition to the bookstore. The new plan, implemented Sept. 1, eliminates most of the previous debit functions that were in place for student IDs.

“My dad loved it because I don’t have to keep track of my receipts and stuff and be asking for money for books all the time,” said one student.

Read more here.  

Texas A&M University, College Station, has expanded its suite of iPhone and iPod Touch applications to enable students to see course offerings, campus maps and directions to classes and information about university events.

TAMUmobile, which was first released in June, already includes a directory for finding currently enrolled students, faculty and staff, news about the university, TAMUtv, which provides access to university and student videos, and athletics, which shows scores, news and schedules for all Aggie sports.

The suite was initially developed by TerriblyClever Design, a company later acquired by Blackboard.

Read more here.  

In two freshman residence halls at Susquehanna University, Selinsgrove, Pa., all former coin-operated laundry machines have been converted to eSuds, a coin-free system that allows students to swipe their ID cards, or debit/credit cards, to do their laundry.

When eSuds, provided by USA Technologies, was first installed all old machines had to be replaced with newer models that could handle the new technology. There is also a Web site where a student can go to check laundry machine availability and have an email sent when a washing machine or dryer becomes available.

Read more here.  

With students flocking back to campus this month, many of them, particularly freshmen, are unaware of the advantages and, possibly discounts, tied to their student ID card. Often called the (name of university) OneCard, the new breed of campus card offers much more than declining balances, a meal plan or dorm access.

For example, Sacramento State University’s OneCard gets students into athletic events on campus for free, as well as free bus or light rail trips and discounts at local restaurants. It also gives students the ability to access many locations on campus.

Read more here.  

Zipcars are coming to Chico State University, the first campus in the California State University system to offer the rental car system designed to ease traffic and parking congestion and provide students with an optional method of transportation.

The campus was scheduled to receive the first cars this week from the Cambridge, Mass.-based Zipcar, which provides vehicle rentals by the hour or day. Students need to sign up for the program and they’ll then receive a contactless card that will provide access to the vehicles that will be strategically placed about campus. There is a $25 application fee and $50 annual fee.

Read more here.  

Ulink, the bus service operated by the University of West England and Wessex Connect and originally established for students, introduced this month an Oyster-style card for passengers to make their travels across Bristol easier.

Now in its second year, Ulink became the first bus service in Bristol to successfully launch the new smart card system. Modeled after London’s Oyster card, students and Bristol’s bus users can avoid the hassle of long lines and scrambling for change by taking advantage of this new scheme.

“The idea is that you get on the bus and instead of having to find the right cash to buy a ticket, you put your smart card onto the ticket machine as payment,” said Steve Ward, UWE’s travel planner. “The machine still gives you a ticket but the time wasted at the stop is reduced.”

Ward hopes Bristol’s City Council will consider installing the smart card system on Bristol’s other bus services. “It’s cheaper, more convenient and you don’t have to worry about having the right money. When the balance on the smart card gets low, you can just pay the driver to top it up.”

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