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Blackboard Connect used to communicate Swine flu updates

Tuesday, May 26, 2009

Many U.S. school and government leaders used notification technology, such as that provided by Blackboard Connect, to proactively reach parents and residents with important updates and information about Swine flu. It’s the latest example of the way that time-sensitive communication has advanced far beyond the days when it might have taken officials days to reach all of their constituents with little or no way to confirm that the were received.


In just eight days, from April 27 to May 4, education technology company Blackboard says its Connect platform sent some 9.79 million messages direct to users in support of school and government Swine Flu outreach efforts.

Approximately 40% of the messages dealt with the flu outbreak and helped officials quickly reach parents, staff and residents. Officials communicated a wide range of information through email, voice mail and text messages, including updates on potential cases and precautionary measures being taken to help control the spread of disease and eliminate undue panic in communities.

For example, the Los Angeles Unified School District used Blackboard Connect on April 27, within the first hours of public concern over the flu, sent reassuring messages, in English and Spanish, to 713,000 unique recipients.

Drawing on the experience gained in delivering hundreds of millions of messages for nearly 2,500 K-12 organizations, college campuses and cities nationwide, the Blackboard Connect platform allows officials to send an unlimited number of messages, requires no additional hardware, and can be used from any computer with Internet access or telephone. This ensures that administrators can send vital messages from wherever they are located–even if they are evacuated. [end] 

More than a million users have chosen the latest release of Blackboard Connect 5 for their mass notification service needs.

According to Blackboard, after just 90 days in the marketplace the service now serves clients in the U.S., Canada and the United Kingdom. More than 200 school districts, higher education institutions and local governments have signed on.

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Returning students to Biola University, a private Christian university in Southern California, were all issued new campus ID cards to support the switch to a new system run by Blackboard, according to Biola’s student newspaper.

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GlobalPlatform released a white paper explaining how technology can be leveraged to enhance the flexibility and security of electronic transaction systems, such as a public transport authority or electronic identity provider.

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GlobalPlatform and SIMalliance have signed a Memorandum of Understanding to improve application security on mobile devices.

Through the formal partnership, the associations say they will work together to develop an end-to-end solution that will enable a mobile device application to communicate with an application loaded in a secure element.

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When Blackboard deploys Sony’s FeliCa contactless smart cards, the credentials have two areas, one that is a secure area where payment and physical access control transactions take place and an open area where the school can add its own applications, says Jun Shionozaki, technical consulting manager, FeliCa Business Division at Sony.

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Nokia is developing a Windows Phone model that can connect to other devices and charge wirelessly via NFC, Nokia design chief Marko Ahtisaari has revealed to the Guardian.

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