Onity, a global provider of electronic locking solutions, has taken self serve to the next level. Returning college students don’t have to go to the school’s office to get their new room assignments. If they have a current student ID card, they simply stop by a kiosk and self-register.
“Check-in historically has involved a lot of time-consuming, one-on-one interaction, with almost every new and returning resident,” says Anthony Zamora, head of IT support for the University of San Diego. Students checking in at the university have stood in line for up to three hours, says Zamora. With the Onity kiosks, wait time has been reduced by more than 50%.
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