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Wisconsin university launches Higher One payment collection service

Thursday, July 24, 2008

The University of Wisconsin-Parkside has implemented OnePay, financial services provider Higher One’s newest program designed to enhance the way students and parents send payments to the institution. With OnePay schools can accept incoming tuition and fee payments from students and parents. The service was created to give individuals making the payment more payment choices and to save the institution money and time.


“We are pleased that the University of Wisconsin-Parkside has chosen to implement OnePay and now joins the growing list of Colleges and Universities using our newest service,” said Casey M. McGuane, Higher One’s senior vice president of client operations. “We developed this service with guidance from our college and university administrators and our product steering committee. This service will offer increased convenience to students as well as significant value and cost savings to the Institution.”

With OnePay, individuals who want to make payments are provided three methods: credit cards (American Express, Discover, and MasterCard), e-check/ACH from any existing bank account or a transfer from a Higher One OneAccount, a free FDIC-Insured checking account. It was the added flexibility that this service provided to students that attracted administrators at UW-Parkside to OnePay.

“Sometimes students get their refund before they have registered for all of their classes,” explained Peggy Karls, UW-Parkside bursar. “We would like them to be able to pay for the added class or classes with their Ranger OneCard. In the past we would send the students to the ATM to withdraw money and come back to the cashier’s office to pay their balance.”

The University partnered with Higher One for ID card services and refund management in 2003. As a result of OneDisburse Refund Management, UW-Parkside has issued 85% of the Institution’s refunds to students electronically.

The Connecticut-based company provides support for OnePay as it does for OneDisburse Refund Management. This includes: marketing the program and educating students on how to use the service, handling any exceptions or returns, assuming responsibility for the security of any sensitive information and PCI compliance, and providing customer support for both administrators and the individuals making payments. [end] 

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