Online and kiosk-based ordering service gaining popularity with CS Gold users

Ithaca, NY–Webfood, the online ordering system from CBORD, was recently installed at Vanderbilt University in Nashville, TN.

A long-time user of CBORD’s CS Gold campus card system, Vanderbilt uses these systems together, processing payments for Webfood orders through CS Gold.

Vanderbilt has installed two Webfood self-order kiosks at CT West, a popular barbeque eatery on-campus. The kiosks were specially designed to fit inside a Jack Daniel’s distillery barrel display, in keeping with the facility’s Western theme.

In their first two months of operation, the kiosks processed more than 18,500 orders, bringing in more than $115,000 in revenue. Both students and staff are pleased with the system.

“The vast majority of students we interviewed found the Webfood system easy to use,” says Alan Baker, Systems Manager at Vanderbilt Dining. “The kiosks have processed more than 350 orders a day, and we expect these numbers to continue to rise. Webfood has provided Vanderbilt a profitable, viable way to increase sales and customer satisfaction while maintaining efficiency.”

About The CBORD Group The CBORD Group serves colleges and universities, corporations, healthcare facilities, chain restaurants, supermarkets, and a host of other market segments. CBORD’s products are used in foodservice, catering, nutrition services, campus ID card privilege control, housing services, cashless dining, online ordering, and other institution-wide activities. The CBORD Group serves more than 5,000 clients in the U.S., Canada, Europe, South Africa, New Zealand, and Australia. The CBORD Group was founded in 1975. Today it employs more than 450 professionals. To learn more about CBORD or CBORD’s Webfood solution, visit us at www.cbord.com or www.webfood.com.